Impressora HP Deskjet 840C não funciona no Natty.

isabelgobbo · 09 de Outubro de 2011, 12:28

Ao tentar imprimir um documento descobri que a minha impressora não imprime:

E [09/Oct/2011:12:10:20 -0300] Returning IPP client-error-not-possible for Cancel-Job (ipp://localhost/jobs/8) from localhost
W [09/Oct/2011:12:10:23 -0300] Duplicate listen address "/var/run/cups/cups.sock" ignored!
E [09/Oct/2011:12:10:23 -0300] Filter "/usr/lib/cups/filter/hpcups" for printer "DESKJET-840C" not owned by root
Page 1 (Scheduler not running?):
{'cups_connection_failure': False}
Page 2 (Choose printer):
{'cups_dest': <cups.Dest DESKJET-840C (default)>,
'cups_instance': None,
'cups_queue': 'DESKJET-840C',
'cups_queue_listed': True}
Page 3 (Check printer sanity):
{'cups_device_uri_scheme': u'hp',
'cups_printer_dict': {'device-uri': u'hp:/usb/DeskJet_840C?serial=BR1731T0Z9KV',
'printer-info': u'HEWLETT-PACKARD DESKJET 840C',
'printer-is-shared': False,
'printer-location': u'isabel',
'printer-make-and-model': u'HP Deskjet 840c, hpcups 3.11.1',
'printer-state': 3,
'printer-state-message': u'',
'printer-state-reasons': [u'cups-insecure-filter-warning'],
'printer-type': 2265100,
'printer-uri-supported': u'ipp://localhost/printers/DESKJET-840C'},
'cups_printer_remote': False,
'hplip_output': (['',
'\x1b[01mHP Linux Imaging and Printing System (ver. 3.11.1)\x1b[0m',

['\x1b[35;01mwarning: No display found.\x1b[0m',
'\x1b[31;01merror: hp-info -u/--gui requires Qt4 GUI support. Entering interactive mode.\x1b[0m',
'\x1b[35;01mwarning: No display found.\x1b[0m',
'\x1b[31;01merror: hp-systray requires Qt4 GUI and DBus support. Exiting.\x1b[0m',
'\x1b[35;01mwarning: Unable to connect to dbus. Is hp-systray running?\x1b[0m',
''],
0),
'is_cups_class': False,
'local_cups_queue_attributes': {'auth-info-required': u'none',
'charset-configured': u'utf-8',
'charset-supported': [u'us-ascii', u'utf-8'],
'color-supported': True,
'compression-supported': [u'none', u'gzip'],
'copies-default': 1,
'copies-supported': (1, 9999),
'cups-version': u'1.4.6',
'device-uri': u'hp:/usb/DeskJet_840C?serial=BR1731T0Z9KV',
'document-format-default': u'application/octet-stream',
'document-format-supported': [u'application/octet-stream',
'finishings-default': 3,
'finishings-supported': [3],
'generated-natural-language-supported': [u'en-us'],
'ipp-versions-supported': [u'1.0',
u'1.1',
u'2.0',
u'2.1'],
'ippget-event-life': 15,

'printer-icons': u'http://localhost/icons/DESKJET-840C.png',
'printer-info': u'HEWLETT-PACKARD DESKJET 840C',
'printer-is-accepting-jobs': True,
'printer-is-shared': False,
'printer-location': u'isabel',
'printer-make-and-model': u'HP Deskjet 840c, hpcups 3.11.1',
'printer-more-info': u'http://localhost/printers/DESKJET-840C',
'printer-name': u'DESKJET-840C',
'printer-op-policy': u'default',
'printer-op-policy-supported': [u'authenticated',
u'default'],
'printer-resolution-default': '(unknown IPP tag)',
'printer-resolution-supported': '(unknown IPP tag)',
'printer-settable-attributes-supported': [u'printer-info',
u'printer-location'],
[u'ipp://localhost/printers/DESKJET-840C'],
'queued-job-count': 1,
'server-is-sharing-printers': False,
'sides-default': u'one-sided',
'sides-supported': [u'one-sided'],
'uri-authentication-supported': [u'requesting-user-name'],
'uri-security-supported': [u'none']}}
Page 4 (Check PPD sanity):
{'cups_printer_ppd_defaults': {u'General': {u'InputSlot': u'Auto',
u'MediaType': u'Plain',
u'OutputMode': u'NormalGray',
u'PageRegion': u'A4',
u'PageSize': u'A4'}},
'cups_printer_ppd_valid': True,
'missing_pkgs_and_exes': ([], [])}
Page 5 (Local or remote?):
{'printer_is_remote': False}
Page 6 (Error log checkpoint):
{'cups_server_settings': {'BrowseAddress': '@LOCAL',
'BrowseAllow': 'all',
'BrowseLocalProtocols': 'CUPS dnssd',
'BrowseOrder': 'allow,deny',
'Browsing': 'Off',
'DefaultAuthType': 'Basic',
'Listen': '/var/run/cups/cups.sock',
'LogLevel': 'warn',
'MaxLogSize': '0',
'SystemGroup': 'lpadmin',
'_debug_logging': '0',
'_remote_admin': '0',
'_remote_any': '0',
'_remote_printers': '0',
'_share_printers': '0',
'_user_cancel_any': '0'},
'error_log_checkpoint': 16132L,
'error_log_debug_logging_set': True}

'test_page_successful': False}
Page 8 (Error log fetch):
{'error_log': ['E [09/Oct/2011:12:10:20 -0300] Returning IPP client-error-not-possible for Cancel-Job (ipp://localhost/jobs/8) from localhost',
'W [09/Oct/2011:12:10:23 -0300] Duplicate listen address "/var/run/cups/cups.sock" ignored!',
'E [09/Oct/2011:12:10:23 -0300] Filter "/usr/lib/cups/filter/hpcups" for printer "DESKJET-840C" not owned by root'],
'error_log_debug_logging_unset': True}
Page 9 (Locale issues):
{'job_page_size': u'A4',
'printer_page_size': u'A4',
'system_locale_lang': None,
'user_locale_ctype': 'pt_BR',
'user_locale_messages': 'pt_BR'}

Alguém tem ideia do que possa fazer para fazê-la funcionar?

No maverick meerkat não dava problema.

Com o Natty Narwhal a impressora parou de funcionar.

Creto · 09 de Outubro de 2011, 17:23

Sei que pode parecer besta a pergunta mas estava funcionando a impressora antes você adicionou ela e tudo o mais?

T+

isabelgobbo · 10 de Outubro de 2011, 12:55

Não sei eu só fui usar a impressora algum tempo depois da instalação do Natty e ja instalei até um programa da HP que achei em tutoriais de pessoas com esse problema:
hplip-3.11.10.

Não resolveu e ainda vou ter de dsinstalar essa porcaria.

No synaptic reinstalei os drivers para impressoras incluindo HP que não fossem a laser.

Mando imprimir e da Print Error Sttoping job because the scheduler could not execute a filter.

Impressora HP Deskjet 840C não funciona no Natty.

isabelgobbo

Creto

isabelgobbo