Lexmark X2695 funcionava normal e de repente não imprime mais

Iniciado por Gustavo Fonseca, 03 de Março de 2010, 10:22

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Gustavo Fonseca

03 de Março de 2010, 10:22 Última edição: 03 de Março de 2010, 15:29 por Gustavo Fonseca
Pessoal,

Sou novo no fórum, fiz algumas pesquisas e não encontrei nada. Peço desculpas se estou postando algo repetido.

Estou com o seguinte problema. Recentemente comprei uma multifuncional Lexmark X2695, e a mesma foi instalada e funcionava perfeitamente em meu Ubuntu 9.10 com os drivers oferecidos pela própria Lexmark.

O que acontece é que ontem, durante uma impressão, o papel enroscou e a impressora parou, até aí tudo bem. O Ubuntu indicou erro na impressão e o trabalho ficou com status "stopped". Bom, removi o papel, a impressora voltou ao status normal, mandei reimprimir e nada. Mandei outra impressão e nada. A impressora nem se manifesta, é como se ela não recebesse o trabalho, e após um bom tempo, o trabalho de impressão dá erro e fica em status "stopped". No status da impressora aparece a mensagem "The printer cannot communicate with the computer", e em seguida muda para "Processing page 2..." e nunca muda. Testei o scanner com o Xsane e ele funciona normal, e a função de copiadora também está normal.

Tenho um dual boot com windows vista, e a impressora também não funciona mais no windows!! A mesma coisa, o trabalho fica processando e a impressora não responde.

Curiosamente, tive esse mesmo problema nesse mesmo PC com uma Epson Stylus Color 777i, ela nunca mais respondeu, mas como já tinha ela há quase 10 anos, achei que ela tinha quebrado por velhice mesmo...

Já revirei a Internet, reiniciei a impressora, reiniciei o PC, reinstalei o driver da impressora, reinstalei o cups, bootei com versão anterior de kernel... tudo sem resultado. Não sei mais o que fazer, e já estou ficando irritado com essa situação, como um paper jam pode para de vez uma impressora? Será que perdi a impressora de vez?

Agradeço qualquer ajuda.

Obrigado e []s

Gustavo Fonseca

#1
03 de Março de 2010, 22:45
E aí pessoal, ninguém??

Agora que estou no PC de casa, segue algumas informações do meu error_log do cups. Agradeço qualquer ajuda.

Obrigado e []s,
Gustavo


W [02/Mar/2010:23:11:24 -0300] [CGI] Unhandled message: interface=org.freedesktop.DBus.Introspectable, path=/, member=Introspect
W [02/Mar/2010:23:12:06 -0300] [CGI] Unhandled message: interface=org.freedesktop.DBus.Introspectable, path=/, member=Introspect
E [02/Mar/2010:23:12:36 -0300] [Job 129] The Printer cannot communicate with the computer.
E [02/Mar/2010:23:13:06 -0300] [Job 129] Unable to write 8 bytes to printer!
D [02/Mar/2010:23:13:06 -0300] [Job 129] The following messages were recorded from 11:12:39 PM to 11:12:41 PM
D [02/Mar/2010:23:13:06 -0300] [Job 129] Setting AdvanceMedia to 0...
D [02/Mar/2010:23:13:06 -0300] [Job 129] Setting Collate to 0...
D [02/Mar/2010:23:13:06 -0300] [Job 129] Setting CutMedia to 0...
D [02/Mar/2010:23:13:06 -0300] [Job 129] Setting Duplex to 0...
D [02/Mar/2010:23:13:06 -0300] [Job 129] Setting Jog to 0...
D [02/Mar/2010:23:13:06 -0300] [Job 129] Setting LeadingEdge to 0...
D [02/Mar/2010:23:13:06 -0300] [Job 129] Setting Margins to 0 0...
D [02/Mar/2010:23:13:06 -0300] [Job 129] Setting MirrorPrint to 0...
D [02/Mar/2010:23:13:06 -0300] [Job 129] Setting NegativePrint to 0...
D [02/Mar/2010:23:13:06 -0300] [Job 129] Setting OutputFaceUp to 0...
D [02/Mar/2010:23:13:06 -0300] [Job 129] Setting Separations to 0...
D [02/Mar/2010:23:13:06 -0300] [Job 129] Setting TraySwitch to 0...
D [02/Mar/2010:23:13:06 -0300] [Job 129] Setting Tumble to 0...
D [02/Mar/2010:23:13:06 -0300] [Job 129] Setting cupsMediaType to 1...
D [02/Mar/2010:23:13:06 -0300] [Job 129] Setting cupsBitsPerColor to 8...
D [02/Mar/2010:23:13:06 -0300] [Job 129] Setting cupsColorOrder to 0...
D [02/Mar/2010:23:13:06 -0300] [Job 129] Setting cupsColorSpace to 1...
D [02/Mar/2010:23:13:06 -0300] [Job 129] Setting cupsCompression to 1...
D [02/Mar/2010:23:13:06 -0300] [Job 129] Setting cupsRowCount to 0...
D [02/Mar/2010:23:13:06 -0300] [Job 129] Setting cupsRowFeed to 0...
D [02/Mar/2010:23:13:06 -0300] [Job 129] Setting cupsRowStep to 1...
D [02/Mar/2010:23:13:06 -0300] [Job 129] Setting cupsBorderlessScalingFactor to 1.0000...
D [02/Mar/2010:23:13:06 -0300] [Job 129] Setting cupsInteger0 to 0...
D [02/Mar/2010:23:13:06 -0300] [Job 129] Setting cupsInteger1 to 0...
D [02/Mar/2010:23:13:06 -0300] [Job 129] Setting cupsInteger2 to 0...
D [02/Mar/2010:23:13:06 -0300] [Job 129] Setting cupsInteger3 to 0...
D [02/Mar/2010:23:13:06 -0300] [Job 129] Setting cupsInteger4 to 0...
D [02/Mar/2010:23:13:06 -0300] [Job 129] Setting cupsInteger5 to 0...
D [02/Mar/2010:23:13:06 -0300] [Job 129] Setting cupsInteger6 to 0...
D [02/Mar/2010:23:13:06 -0300] [Job 129] Setting cupsInteger7 to 0...
D [02/Mar/2010:23:13:06 -0300] [Job 129] Setting cupsInteger8 to 0...
D [02/Mar/2010:23:13:06 -0300] [Job 129] Setting cupsInteger9 to 0...
D [02/Mar/2010:23:13:06 -0300] [Job 129] Setting cupsInteger10 to 0...
D [02/Mar/2010:23:13:06 -0300] [Job 129] Setting cupsInteger11 to 0...
D [02/Mar/2010:23:13:06 -0300] [Job 129] Setting cupsInteger12 to 0...
D [02/Mar/2010:23:13:06 -0300] [Job 129] Setting cupsInteger13 to 0...
D [02/Mar/2010:23:13:06 -0300] [Job 129] Setting cupsInteger14 to 0...
D [02/Mar/2010:23:13:06 -0300] [Job 129] Setting cupsInteger15 to 0...
D [02/Mar/2010:23:13:06 -0300] [Job 129] Setting cupsReal0 to 0.0000...
D [02/Mar/2010:23:13:06 -0300] [Job 129] Setting cupsReal1 to 0.0000...
D [02/Mar/2010:23:13:06 -0300] [Job 129] Setting cupsReal2 to 0.0000...
D [02/Mar/2010:23:13:06 -0300] [Job 129] Setting cupsReal3 to 0.0000...
D [02/Mar/2010:23:13:06 -0300] [Job 129] Setting cupsReal4 to 0.0000...
D [02/Mar/2010:23:13:06 -0300] [Job 129] Setting cupsReal5 to 0.0000...
D [02/Mar/2010:23:13:06 -0300] [Job 129] Setting cupsReal6 to 0.0000...
D [02/Mar/2010:23:13:06 -0300] [Job 129] Setting cupsReal7 to 0.0000...
D [02/Mar/2010:23:13:06 -0300] [Job 129] Setting cupsReal8 to 0.0000...
D [02/Mar/2010:23:13:06 -0300] [Job 129] Setting cupsReal9 to 0.0000...
D [02/Mar/2010:23:13:06 -0300] [Job 129] Setting cupsReal10 to 0.0000...
D [02/Mar/2010:23:13:06 -0300] [Job 129] Setting cupsReal11 to 0.0000...
D [02/Mar/2010:23:13:06 -0300] [Job 129] Setting cupsReal12 to 0.0000...
D [02/Mar/2010:23:13:06 -0300] [Job 129] Setting cupsReal13 to 0.0000...
D [02/Mar/2010:23:13:06 -0300] [Job 129] Setting cupsReal14 to 0.0000...
D [02/Mar/2010:23:13:06 -0300] [Job 129] Setting cupsReal15 to 0.0000...
D [02/Mar/2010:23:13:06 -0300] [Job 129] Setting cupsString0 to ""...
D [02/Mar/2010:23:13:06 -0300] [Job 129] Setting cupsString1 to ""...
D [02/Mar/2010:23:13:06 -0300] [Job 129] Setting cupsString2 to ""...
D [02/Mar/2010:23:13:06 -0300] [Job 129] Setting cupsString3 to ""...
D [02/Mar/2010:23:13:06 -0300] [Job 129] Setting cupsString4 to ""...
D [02/Mar/2010:23:13:06 -0300] [Job 129] Setting cupsString5 to ""...
D [02/Mar/2010:23:13:06 -0300] [Job 129] Setting cupsString6 to ""...
D [02/Mar/2010:23:13:06 -0300] [Job 129] Setting cupsString7 to ""...
D [02/Mar/2010:23:13:06 -0300] [Job 129] Setting cupsString8 to ""...
D [02/Mar/2010:23:13:06 -0300] [Job 129] Setting cupsString9 to ""...
D [02/Mar/2010:23:13:06 -0300] [Job 129] Setting cupsString10 to ""...
D [02/Mar/2010:23:13:06 -0300] [Job 129] Setting cupsString11 to ""...
D [02/Mar/2010:23:13:06 -0300] [Job 129] Setting cupsString12 to ""...
D [02/Mar/2010:23:13:06 -0300] [Job 129] Setting cupsString13 to ""...
D [02/Mar/2010:23:13:06 -0300] [Job 129] Setting cupsString14 to ""...
D [02/Mar/2010:23:13:06 -0300] [Job 129] Setting cupsString15 to ""...
D [02/Mar/2010:23:13:06 -0300] [Job 129] Setting cupsMarkerType to ""...
D [02/Mar/2010:23:13:06 -0300] [Job 129] Setting cupsRenderingIntent to ""...
D [02/Mar/2010:23:13:06 -0300] [Job 129] Setting cupsPageSizeName to "Letter"...
D [02/Mar/2010:23:13:06 -0300] [Job 129] cups_set_color_info(0x9d379ec)
D [02/Mar/2010:23:13:06 -0300] [Job 129] cupsEncodeLUT[0] = 0
D [02/Mar/2010:23:13:06 -0300] [Job 129] cupsEncodeLUT[65535] = 255
D [02/Mar/2010:23:13:06 -0300] [Job 129] num_components = 3, depth = 24
D [02/Mar/2010:23:13:06 -0300] [Job 129] cupsColorSpace = 1, cupsColorOrder = 0
D [02/Mar/2010:23:13:06 -0300] [Job 129] cupsBitsPerPixel = 24, cupsBitsPerColor = 8
D [02/Mar/2010:23:13:06 -0300] [Job 129] max_gray = 0, dither_grays = 0
D [02/Mar/2010:23:13:06 -0300] [Job 129] max_color = 255, dither_colors = 256
D [02/Mar/2010:23:13:06 -0300] [Job 129] Updating PageSize to [612 792]...
D [02/Mar/2010:23:13:06 -0300] [Job 129] cups->header.Duplex = 0
D [02/Mar/2010:23:13:06 -0300] [Job 129] cups->page = 2
D [02/Mar/2010:23:13:06 -0300] [Job 129] cupsPPD = 0x9dde8a0
D [02/Mar/2010:23:13:06 -0300] [Job 129] cupsPPD->flip_duplex = 0
D [02/Mar/2010:23:13:06 -0300] [Job 129] cups->header.cupsPageSizeName = Letter
D [02/Mar/2010:23:13:06 -0300] [Job 129] size = Letter
D [02/Mar/2010:23:13:06 -0300] [Job 129] margins[] = [ 0.250000 0.500000 0.250000 0.066666 ]
D [02/Mar/2010:23:13:06 -0300] [Job 129] Reallocating memory, [612 792] = 4800x6260 pixels...
D [02/Mar/2010:23:13:06 -0300] [Job 129] cups_get_space_params(0x9d379ec, 0xbf935d7c)
D [02/Mar/2010:23:13:06 -0300] [Job 129] cache_size = 494305280
D [02/Mar/2010:23:13:06 -0300] [Job 129] ppd = 0x9dde8a0
D [02/Mar/2010:23:13:06 -0300] [Job 129] PageSize = [ 612.000 792.000 ]
D [02/Mar/2010:23:13:06 -0300] [Job 129] margins = [ 0.250 0.500 0.250 0.067 ]
D [02/Mar/2010:23:13:06 -0300] [Job 129] HWResolution = [ 600.000 600.000 ]
D [02/Mar/2010:23:13:06 -0300] [Job 129] width = 4800, height = 6260
D [02/Mar/2010:23:13:06 -0300] [Job 129] HWMargins = [ 18.000 36.000 18.000 4.800 ]
D [02/Mar/2010:23:13:06 -0300] [Job 129] cups_put_params(0x9d379ec, 0xbf936078)
D [02/Mar/2010:23:13:06 -0300] [Job 129] Setting AdvanceDistance to 0...
D [02/Mar/2010:23:13:06 -0300] [Job 129] Setting AdvanceMedia to 0...
D [02/Mar/2010:23:13:06 -0300] [Job 129] Setting Collate to 0...
D [02/Mar/2010:23:13:06 -0300] [Job 129] Setting CutMedia to 0...
D [02/Mar/2010:23:13:06 -0300] [Job 129] Setting Duplex to 0...
D [02/Mar/2010:23:13:06 -0300] [Job 129] Setting Jog to 0...
D [02/Mar/2010:23:13:06 -0300] [Job 129] Setting LeadingEdge to 0...
D [02/Mar/2010:23:13:06 -0300] [Job 129] Setting Margins to 0 0...
D [02/Mar/2010:23:13:06 -0300] [Job 129] Setting MirrorPrint to 0...
D [02/Mar/2010:23:13:06 -0300] [Job 129] Setting NegativePrint to 0...
D [02/Mar/2010:23:13:06 -0300] [Job 129] Setting OutputFaceUp to 0...
D [02/Mar/2010:23:13:06 -0300] [Job 129] Setting Separations to 0...
D [02/Mar/2010:23:13:06 -0300] [Job 129] Setting TraySwitch to 0...
D [02/Mar/2010:23:13:06 -0300] [Job 129] Setting Tumble to 0...
D [02/Mar/2010:23:13:06 -0300] [Job 129] Setting cupsMediaType to 1...
D [02/Mar/2010:23:13:06 -0300] [Job 129] Setting cupsBitsPerColor to 8...
D [02/Mar/2010:23:13:06 -0300] [Job 129] Setting cupsColorOrder to 0...
D [02/Mar/2010:23:13:06 -0300] [Job 129] Setting cupsColorSpace to 1...
D [02/Mar/2010:23:13:06 -0300] [Job 129] Setting cupsCompression to 1...
D [02/Mar/2010:23:13:06 -0300] [Job 129] Setting cupsRowCount to 0...
D [02/Mar/2010:23:13:06 -0300] [Job 129] Setting cupsRowFeed to 0...
D [02/Mar/2010:23:13:06 -0300] [Job 129] Setting cupsRowStep to 1...
D [02/Mar/2010:23:13:06 -0300] [Job 129] Setting cupsBorderlessScalingFactor to 1.0000...
D [02/Mar/2010:23:13:06 -0300] [Job 129] Setting cupsInteger0 to 0...
D [02/Mar/2010:23:13:06 -0300] [Job 129] Setting cupsInteger1 to 0...
D [02/Mar/2010:23:13:06 -0300] [Job 129] Setting cupsInteger2 to 0...
D [02/Mar/2010:23:13:06 -0300] [Job 129] Setting cupsInteger3 to 0...
D [02/Mar/2010:23:13:06 -0300] [Job 129] Setting cupsInteger4 to 0...
D [02/Mar/2010:23:13:06 -0300] [Job 129] Setting cupsInteger5 to 0...
D [02/Mar/2010:23:13:06 -0300] [Job 129] Setting cupsInteger6 to 0...
D [02/Mar/2010:23:13:06 -0300] [Job 129] Setting cupsInteger7 to 0...
D [02/Mar/2010:23:13:06 -0300] [Job 129] Setting cupsInteger8 to 0...
D [02/Mar/2010:23:13:06 -0300] [Job 129] Setting cupsInteger9 to 0...
D [02/Mar/2010:23:13:06 -0300] [Job 129] Setting cupsInteger10 to 0...
D [02/Mar/2010:23:13:06 -0300] [Job 129] Setting cupsInteger11 to 0...
D [02/Mar/2010:23:13:06 -0300] [Job 129] Setting cupsInteger12 to 0...
D [02/Mar/2010:23:13:06 -0300] [Job 129] Setting cupsInteger13 to 0...
D [02/Mar/2010:23:13:06 -0300] [Job 129] Setting cupsInteger14 to 0...
D [02/Mar/2010:23:13:06 -0300] [Job 129] Setting cupsInteger15 to 0...
D [02/Mar/2010:23:13:06 -0300] [Job 129] Setting cupsReal0 to 0.0000...
D [02/Mar/2010:23:13:06 -0300] [Job 129] Setting cupsReal1 to 0.0000...
D [02/Mar/2010:23:13:06 -0300] [Job 129] Setting cupsReal2 to 0.0000...
D [02/Mar/2010:23:13:06 -0300] [Job 129] Setting cupsReal3 to 0.0000...
D [02/Mar/2010:23:13:06 -0300] [Job 129] Setting cupsReal4 to 0.0000...
D [02/Mar/2010:23:13:06 -0300] [Job 129] Setting cupsReal5 to 0.0000...
D [02/Mar/2010:23:13:06 -0300] [Job 129] Setting cupsReal6 to 0.0000...
D [02/Mar/2010:23:13:06 -0300] [Job 129] Setting cupsReal7 to 0.0000...
D [02/Mar/2010:23:13:06 -0300] [Job 129] Setting cupsReal8 to 0.0000...
D [02/Mar/2010:23:13:06 -0300] [Job 129] Setting cupsReal9 to 0.0000...
D [02/Mar/2010:23:13:06 -0300] [Job 129] Setting cupsReal10 to 0.0000...
D [02/Mar/2010:23:13:06 -0300] [Job 129] Setting cupsReal11 to 0.0000...
D [02/Mar/2010:23:13:06 -0300] [Job 129] Setting cupsReal12 to 0.0000...
D [02/Mar/2010:23:13:06 -0300] [Job 129] Setting cupsReal13 to 0.0000...
D [02/Mar/2010:23:13:06 -0300] [Job 129] Setting cupsReal14 to 0.0000...
D [02/Mar/2010:23:13:06 -0300] [Job 129] Setting cupsReal15 to 0.0000...
D [02/Mar/2010:23:13:06 -0300] [Job 129] Setting cupsString0 to ""...
D [02/Mar/2010:23:13:06 -0300] [Job 129] Setting cupsString1 to ""...
D [02/Mar/2010:23:13:06 -0300] [Job 129] Setting cupsString2 to ""...
D [02/Mar/2010:23:13:06 -0300] [Job 129] Setting cupsString3 to ""...
D [02/Mar/2010:23:13:06 -0300] [Job 129] Setting cupsString4 to ""...
D [02/Mar/2010:23:13:06 -0300] [Job 129] Setting cupsString5 to ""...
D [02/Mar/2010:23:13:06 -0300] [Job 129] Setting cupsString6 to ""...
D [02/Mar/2010:23:13:06 -0300] [Job 129] Setting cupsString7 to ""...
D [02/Mar/2010:23:13:06 -0300] [Job 129] Setting cupsString8 to ""...
D [02/Mar/2010:23:13:06 -0300] [Job 129] Setting cupsString9 to ""...
D [02/Mar/2010:23:13:06 -0300] [Job 129] Setting cupsString10 to ""...
D [02/Mar/2010:23:13:06 -0300] [Job 129] Setting cupsString11 to ""...
D [02/Mar/2010:23:13:06 -0300] [Job 129] Setting cupsString12 to ""...
D [02/Mar/2010:23:13:06 -0300] [Job 129] Setting cupsString13 to ""...
D [02/Mar/2010:23:13:06 -0300] [Job 129] Setting cupsString14 to ""...
D [02/Mar/2010:23:13:06 -0300] [Job 129] Setting cupsString15 to ""...
D [02/Mar/2010:23:13:06 -0300] [Job 129] Setting cupsMarkerType to ""...
D [02/Mar/2010:23:13:06 -0300] [Job 129] Setting cupsRenderingIntent to ""...
D [02/Mar/2010:23:13:06 -0300] [Job 129] Setting cupsPageSizeName to "Letter"...
D [02/Mar/2010:23:13:06 -0300] [Job 129] cups_set_color_info(0x9d379ec)
D [02/Mar/2010:23:13:06 -0300] [Job 129] cupsEncodeLUT[0] = 0
D [02/Mar/2010:23:13:06 -0300] [Job 129] cupsEncodeLUT[65535] = 255
D [02/Mar/2010:23:13:06 -0300] [Job 129] num_components = 3, depth = 24
D [02/Mar/2010:23:13:06 -0300] [Job 129] cupsColorSpace = 1, cupsColorOrder = 0
D [02/Mar/2010:23:13:06 -0300] [Job 129] cupsBitsPerPixel = 24, cupsBitsPerColor = 8
D [02/Mar/2010:23:13:06 -0300] [Job 129] max_gray = 0, dither_grays = 0
D [02/Mar/2010:23:13:06 -0300] [Job 129] max_color = 255, dither_colors = 256
D [02/Mar/2010:23:13:06 -0300] [Job 129] Updating PageSize to [612 792]...
D [02/Mar/2010:23:13:06 -0300] [Job 129] cups->header.Duplex = 0
D [02/Mar/2010:23:13:06 -0300] [Job 129] cups->page = 2
D [02/Mar/2010:23:13:06 -0300] [Job 129] cupsPPD = 0x9dde8a0
D [02/Mar/2010:23:13:06 -0300] [Job 129] cupsPPD->flip_duplex = 0
D [02/Mar/2010:23:13:06 -0300] [Job 129] cups->header.cupsPageSizeName = Letter
D [02/Mar/2010:23:13:06 -0300] [Job 129] size = Letter
D [02/Mar/2010:23:13:06 -0300] [Job 129] margins[] = [ 0.250000 0.500000 0.250000 0.066666 ]
D [02/Mar/2010:23:13:06 -0300] [Job 129] Reallocating memory, [612 792] = 4800x6260 pixels...
D [02/Mar/2010:23:13:06 -0300] [Job 129] cups_get_space_params(0x9d379ec, 0xbf935d7c)
D [02/Mar/2010:23:13:06 -0300] [Job 129] cache_size = 494305280
D [02/Mar/2010:23:13:06 -0300] [Job 129] ppd = 0x9dde8a0
D [02/Mar/2010:23:13:06 -0300] [Job 129] PageSize = [ 612.000 792.000 ]
D [02/Mar/2010:23:13:06 -0300] [Job 129] margins = [ 0.250 0.500 0.250 0.067 ]
D [02/Mar/2010:23:13:06 -0300] [Job 129] HWResolution = [ 600.000 600.000 ]
D [02/Mar/2010:23:13:06 -0300] [Job 129] width = 4800, height = 6260
D [02/Mar/2010:23:13:06 -0300] [Job 129] HWMargins = [ 18.000 36.000 18.000 4.800 ]
D [02/Mar/2010:23:13:06 -0300] [Job 129] cups_close(0x9d379ec)
D [02/Mar/2010:23:13:06 -0300] [Job 129] Job canceled by "gdfonseca"
D [02/Mar/2010:23:13:06 -0300] [Job 129] End of messages
D [02/Mar/2010:23:13:06 -0300] [Job 129] printer-state=3(idle)
D [02/Mar/2010:23:13:06 -0300] [Job 129] printer-state-message="Unable to write 8 bytes to printer!"
D [02/Mar/2010:23:13:06 -0300] [Job 129] printer-state-reasons=none
W [02/Mar/2010:23:17:56 -0300] [CGI] Unhandled message: interface=org.freedesktop.DBus.Introspectable, path=/, member=Introspect

Gustavo Fonseca

#2
04 de Março de 2010, 14:22
Pessoal,

Resolvido, dei um reset na impressora (conforme procedimento disponível no site da Lexmark EUA) e ela voltou a funcionar.

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